About this Privacy Policy Statement

This Privacy Policy statement relates to the website, owned and operated by Transcontinental Energy Services LLC (hereon referred to as TCES) under the domain name “tces.us”. TCES recognizes how important privacy is for all its visitors and their fundamental right to control the use of personal information. We perceive information sharing as an act of trust, and hence value and take your trust earnestly. Unless given explicit consent to act otherwise, the following policy shall dictate how TCES handles your personal information and secures your privacy. We fully comply with the US Privacy Act of 1974.

Information collected

The information collected about you through the TCES website may include:

  • information collected when you request to contact or subscribe for our newsletter, for example your profile, including identifying information such as your name, mobile phone number, email address, physical address and company information;

  • personalization preferences or requests for information you select as you use the TCES website

  • any messages or comments you submit to TCES via the website, including identifying information such as your name, email address and telephone number, for example any emails collected through the “Contact us” section;

  • information submitted to online facilities such as search tools; and

  • tracking information we collect as you use the TCES website including which areas of the site you visit, including your IP address.

You may browse some information- only areas of the TCES website without providing any personal information, however, we may not be able to provide the full range of services through the TCES website if you do not provide the information outlined above.

Security

We use a number of mechanisms to protect the security and integrity of Your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information You transmit to us and You do so at Your own risk. Once Your personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.

If You have any questions or feedback about privacy on the TCES website or this Privacy Policy Statement please contact us at marketing@tces.us.

Please note also that TCES. may use overseas facilities to process, analyze or back up its information. As a result, we may need to transfer your personal information to our overseas facilities. However, this does not mean that we’ll waver from any of our commitments to securing your privacy.

Using and disclosing your personal information

Your personal information is confidential. Our purpose in collecting information about you is to provide you with a better website experience with content and advertising that is more relevant to your interests. TCES will not use or disclose any information about you without your consent, unless required by law;

  1. to implement our terms of service;

  2. to protect the rights, property or personal safety of another, any member of the public or TCES; or

  3. the assets and operations of the business are transferred to another party as a going concern.

In seeking to give you the most worthwhile experience of our website possible, TCES may use your personal information to send you information and updates about products or services. When you provide your personal information to us, TCES we will give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.

Our use of cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), and Google Analytics Advertising Features. This involves the use of first- and third-party cookies to help analyze website usage and provide anonymous demographic and interests data about website visitors. The information generated by the cookies about your use of this website is stored by Google. Google’s privacy policy can be found here: http://www.google.com/policies/privacy/.

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings (https://tools.google.com/dlpage/gaoptout/). And you can opt out of third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp). Most web browsers also allow you to block all cookies, whilst some allow you to block only third-party cookies. Please check your browser settings and help documentation for more information. Please note that blocking all cookies may affect the usability of many websites.

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. TCES uses cookies to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website.

We may use cookies, web beacons or similar technologies to collect de-identified information about your visits to our website tces.us (“Website”) for the purpose of improving your experience browsing our Website. For example, when you visit our Website we may collect your server address, domain name, operating system, browser type, pages accessed, documents downloaded, previous visits, referring website, and visit date and time. You may set your browser to disable cookies but some parts of our Website may not function properly if cookies are disabled.

We also use LinkedIn’s Insight Tag of the LinkedIn Corporation, 1000 West Maude Avenue Sunnyvale CA 94085 on this website. The LinkedIn Insight Tag generates a LinkedIn “browser cookie” that collects the following data:

  • IP address,

  • Timestamp,

  • Page activities,

  • demographic data from LinkedIn if the user is an active LinkedIn member.

This technology enables us to monitor the performance of our ads and read information regarding user interaction on our website. The LinkedIn Insight Tag is embedded on our website in order to connect to the LinkedIn Server if and when you visit our site and are logged into your LinkedIn Account while doing so.

We will not ‘spam’ you

We may contact you via email and/or SMS or other addresses which you provide to us in order to:

  1. Provide you with updated information about our website; or

  2. Provide you with other information about our products and services which you may enjoy if you have opted to receive this information

During the process of subscribing and registering for these updates, You will be required to give Us certain personal information such as your Name, Address, Email Address, etc. and your preferences regarding the updates sent to You from Our website.

We will not send you ‘spam’ (promotional information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about TCES and do not wish to receive this information any longer, you may remove your name from our list either by e-mailing us at marketing@tces.us and asking to be removed from our mailing list. Please allow 28 days for this request to be processed.

Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date as well as your mailing preferences, please contact us by e-mailing us at marketing@tces.us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

What to do if you have a problem or question

If TCES becomes aware of any ongoing concerns or problems with the content on our website, we will take these issues seriously and work to address these concerns as soon as possible. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at marketing@tces.us.

Future changes

Our business will continue to evolve as we introduce new services and features to our website. Because of this, from time to time, our policies will be reviewed and may be revised. TCES serves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Our contact details

If you require access to or seek correction of any of your personal information that we hold, or should you have any queries or require a complaint dealt with about our handling of your personal information, please contact us using the contact details below:

Phone: +61 3 9945 8739

Email: marketing@tces.us

Address: 3033 Chimney Rock Rd Suite 601, Houston, TX 77056, United States

This Privacy Policy is effective as of 01/07/2021